Opening your studio…
Opening your studio…
CLEAR AND CONSIDERED
Delivery should feel as clear as the design you choose.
We deliver physical products to addresses in Australia only, including gifts sent to someone else in Australia.
Every physical product is sent by tracked standard delivery. We don’t currently offer express delivery.
Tracked delivery within Australia is included in canvas and matte poster prices. For other physical products, standard delivery is calculated for your address and added before payment. If your basket also contains a canvas or matte poster, only the additional delivery cost is charged. Your checkout shows your full total before you pay.
Your digital portrait is delivered to your private order page. There’s no delivery address to enter and no shipping charge.
Our print partner usually needs 2–5 business days to make wall art, T-shirts, hoodies, mugs, phone cases and bowls after receiving an order for production. The first business day is the next business day after that handoff. Weekends and public holidays do not count; artwork checks or a production hold can add time. Delivery time is additional and varies by product, destination and fulfilment location. Items in a mixed order may ship separately, with separate tracking. These are estimates rather than guarantees; please order early for a particular date.
When each physical product ships, its tracking is added to your order page. Wall art, apparel, mugs, phone cases and bowls may arrive separately, each with its own tracking.
Please check your delivery address before you pay. If it needs to change, contact us straight away; once your product has gone to our print partner we may not be able to change it.
If your basket includes a physical product, you’ll need to add a delivery address. A digital portrait in the same order is still downloaded from your private order page.
If your product is lost or arrives damaged, Returns and order help explains how we put it right. For help, email rosie@woofspark.com.au.